#Setting up mac mail imap prefix path how to#
#Setting up mac mail imap prefix path update#
#Setting up mac mail imap prefix path full#

In macOS 10.11 choose the Advanced tab on the right side of the window and under the second half of the pane, look for “IMAP Path Prefix”.In macOS 10.12 (Sierra) or newer choose the “Server Settings” tab, then click the “Advanced IMAP Settings” button.Select your Websavers hosted email account from the sidebar on the left.Choose the Accounts tab (second from the left).

Choose the Mail menu in the menubar, then Preferences.

If you do not complete these adjustments, you may receive errors when deleting emails or moving them to folders, and you may experience intermittent disconnected account problems.

#Setting up mac mail imap prefix path how to#

For more details on POP email configurations, see our email configuration reference document.įor both Incoming Mail Server and Outgoing Mail Server, enter your server hostname (see above for info on how to find this). Provide your password as configured in Plesk.įor the purposes of this guide, we’ll be setting up an Account Type of IMAP (which should be the default), however if you wish to use POP, you may choose that type as well.

#Setting up mac mail imap prefix path full#

Add a New AccountĮnter your email address and make sure you use your full email address as the username as shown in the screen shot. If you already have an account configured, please choose File > Add Account. If this is the first account you will be adding to Apple Mail, then you will be presented with the new Account wizard automatically. To start following along, simply launch Apple Mail – the postage stamp icon in your dock or Applications folder.

Be sure to confirm that you can login to webmail at with your email address and email password before proceeding with this guide.

The server hostname will be in parentheses beside the server name and will look something like: To obtain your server hostname, login to our Client Centre (note that the credentials are not the same as for your email account unless you’ve explicitly set them that way), and choose “Manage” beside your hosting plan to view your server name and hostname.

You will require your server hostname, email address, and email password.

Here’s how! Come on back to this guide when you’re done creating your account.

Make sure that you’ve already created your mail account in Plesk.

If your device does not support 10.12 or higher, you must instead use Thunderbird as your mail application.

We strongly recommend using the latest release of macOS at all times for optimal security.

#Setting up mac mail imap prefix path update#

You must update your macOS to verison 10.12 (Sierra) or newer before proceeding through this guide as earlier versions of the operating system do not have support for TLS1.2 a necessary security protocol to ensure the connection between your computer and our servers is successful and secure.

This guide will show you how to add your email address to Apple Mail on macOS. If you have configured your settings exactly as shown and are still having trouble, please contact us for assistance.Įnter your email address to look up your server hostname: Changing the settings from those described will cause our firewalls to temporarily block your connections to our mail server. Please do not experiment with settings only use the precise configuration described here.